Chapter 5 - The Master Security Lock

"We have a catastrophic heating failure at 400 Crestview Estate!" Mom yelled into the speaker, her teeth chattering violently. "Send your most senior technician immediately! We will pay triple your normal rate!"
The dispatcher paused for a moment, the sound of keys clicking rapidly over the line.
"I am looking at the system registry for 400 Crestview Estate now, ma'am," the dispatcher replied in a calm, measured tone. "That property features a proprietary closed-loop geothermal radiant grid. It was custom-designed and installed by our owner and Chief Master Engineer, Mr. Rupert Vance."
Mom’s phone nearly slipped from her frozen fingers. "Your... your owner?"
"Yes, ma'am," the dispatcher continued smoothly. "That specific system is protected by a master encryption lock. No technician in this company—or any other company in the country—is authorized or technically capable of bypassing the master valve without direct digital approval from Mr. Vance himself."
Brooke grabbed the phone from her mother's hands, screaming into the microphone with wild desperation. "Listen to me! I am Rupert's sister! Tell him to turn the heat back on right now! This is an emergency!"
"I see Mr. Vance's live status on our corporate board, ma'am," the dispatcher answered coldly. "His status is currently set to 'Off Duty — Family Quality Time.' He explicitly logged a note twenty minutes ago stating that all service requests for 400 Crestview Estate are permanently denied until further notice."
Brooke stood frozen in place, her mouth agape as the call disconnected with a sharp tone.
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Before she could process the shock, a violent cracking sound echoed from the high walls behind the grand staircase.
👉 Read Part 6 to see the devastating disaster that strikes the mansion next.